1. We sent the wrong lenses or The lenses are damaged or defective.
Please send us email with evidence picture within 2 weeks. Then, we will directly take an action to refund or exchange.
☞ e mail: cs@hushcolor.com
2. Customer's private reason
We will also accept return or exchange. Please send us email with reason for return or exchange within 2 weeks. In this case, shipping cost is for customer pays. Please understand.
Shipping cost for exchange as follows;
(1) Return (Unopend, unexpired, undamaged boxes in the original packing with the label provided)
Please send us 'Return request email' within 2 weeks. We will give a refund upon your order except shipping cost.
(2) Return (Opened, unexpired)
Please send us 'Return request email' within 2 weeks. Opened product wil be is refund with partially deducted.
Our cs team will guide return and exchange process in detail.
One on one inquiry
☞ e mail: cs@hushcolor.com
Please be informed that return and exchange is conducted only for products within 2 weeks from receiving.